In one of our previous posts, What’s your new normal strategy, we talked about how the pandemic has completely changed the way we look at the world and how it has affected almost every sector – schools, hospitals, tourism, government etc. In order to stop the spread of infections, governments across the world took various…
Tag: newnormal
Customer safety in challenging times
The pandemic has brought in new challenges and caused a lot of changes and restrictions – especially in the industry that deals with face-to-face interactions. This has affected customer service across multiple market segments. We have customers and pilot cases in the UK and South Africa in the telecom and health care services sector. Some…