A customer feedback is a review of a product or service made by a customer who has purchased and used, or had experience with, the product or service. Wikipedia Getting customer feedback is important for any business. It helps them develop an insight into their own operations and evolve based on customer’s response. One of…
Tag: qtipmebenefits
Qtip.Me helps increase your staff’s productivity
Customer satisfaction is just one side of the whole customer service story. The other equally important side is Staff satisfaction. Quite often, a traditional queue management system also leads to queue management overheads for the staff. This means that your employees are going to spend a considerable amount of time dealing with the customer traffic,…