Customer service is the first line of interaction that any business has with the people who are already paying or are considering to pay them in near future. Irrespective of the size of the company, the lifespan of an existing customer or a to-be customer completely depends on their experience of the customer service provided…
Category: qtipme
What’s cooking in 2017
The year 2016 was an interesting year for us at Codemenders Oy. We focused ourselves on the Finnish, UK market. Got to learn a lot about consumer behavior (I promise to find some time to write a post about this). Improved our understanding of what our customers want and grew as a team. Thank You!…
Queues are everywhere…
Yes. Queues are everywhere. And they are boring. And they consume lot of time (for both, staff and consumers). And they take a lot of resources. And their most common side effects are: Reduced customer loyalty, Poor customer service experience, Demotivated staff, Increase in operational costs. Not that businesses don’t know about these, but it looks…
What is qtip.me
As an end-user, in our day-to-day life, we spend lot of time waiting in queues for various simple services. All those times are spent waiting while they could have been used in many different ways. QTIP.ME is a cloud based service that allows you to spend your waiting time however you want to. Do you…
qtip.me is now in beta
After months of hard work and bug fixing, we are very proud to announce that qtip.me is now available for customers in Europe. As a local business, offices can register at qtip.me and start using this system immediately. QTIP.ME comes FREE for usage for the first three months after which, it is charged at normal…
New Factory Open – 2013
Protomo is a great place for start-ups. The environment and coaching it provides helps everyone to nourish, develop their ideas to valid business plans and success stories. We are very proud to be a part of Protomo, Tampere. We are also participating in New Factory Open – 2013. Visit our booth to see a live demo…