“Queueing is such a hard word!” I admit, I’ve said it out loud a couple of times at our office while typing. If your eyes jump on the letters as much as mine do, ‘queueing’ is the continuous form of the verb ‘to queue’, not the participle to describe the state of something. And well,…
Author: Aseem
How can we help?
Hello there. We have been thinking here during the past one and a half weeks, how we could help. We have especially been thinking how our application could be used to prevent risks of spreading the virus and help implementing the guidelines, when big gatherings need to be avoided. Here are some thoughts from our…
Corona Virus Update
Due to safety and health concerns for the well being of our team and their families, we’ve all decided to start working remotely. Since all our services are hosted in the cloud, we can ensure the business continuity and high quality of all our Qtip.Me and Jonoon.fi services. At the same time, this also means that there might…
Getting more customers to answer feedback requests
A customer feedback is a review of a product or service made by a customer who has purchased and used, or had experience with, the product or service. Wikipedia Getting customer feedback is important for any business. It helps them develop an insight into their own operations and evolve based on customer’s response. One of…
Qtip.Me helps increase your staff’s productivity
Customer satisfaction is just one side of the whole customer service story. The other equally important side is Staff satisfaction. Quite often, a traditional queue management system also leads to queue management overheads for the staff. This means that your employees are going to spend a considerable amount of time dealing with the customer traffic,…
A new milestone reached …
At Codemenders Oy, we offer two flavors of Qtip.me. One is the standard “Software as a service” flavor (for anyone to register and start using at www.qtip.me) and other, the enterprise or corporate flavor (focusing more towards the on-premises needs of our corporate customers). It was a pleasant surprise to note that we’ve served more…
Happy 100th birthday, Finland
Hundred years ago, Finland took fate in its own hands and declared independence. Exactly 100 years later to that, they have set an example of an ideal society and in various fields. It is definitely a story of determination, democracy, equality and an astounding national success! We at Codemenders Oy are proud to join the…